Website editor
The Website www.megamac.com.au (hereafter referred to as the “Website”) is edited by MEGAMAC. MEGAMAC is bound by and must comply with the Commonwealth Privacy Act 1988 (Act) and the Australian Privacy Principles in the Act when handling personal information. We take seriously our obligations to protect your personal information and will handle your personal information that we collect in accordance with this Policy.
Director of the publication
Tele: 1800 MEGAMAC
Website host
The Website is hosted by VentraIP, an Australian hosting company.
Intellectual property
MEGAMAC reserves all rights concerning the texts, images, logos, animations, videos, sounds and graphics used, as well as their placing on the Internet.
They are protected by copyright and by other rights to publish, and may not be used, copied, modified or distributed by third parties for commercial purposes. Except when indicated otherwise by MEGAMAC, the logos, registration plates, trade names and documents as well as symbols are protected and may not be used without special written authorization from MEGAMAC, whether for publicity purposes or for the public diffusion of the information given here.
Machines and equipment can be covered by at least one patent and/or registered design. Trademarks cited may be registered in one or several countries.
Use of the Website
The Internet pages of MEGAMAC have been drawn up with the greatest care. MEGAMAC accepts no responsibility regarding the correctness and accuracy of the information given on its Internet pages. MEGAMAC does not in any way accept responsibility for damage caused by the direct or indirect use of its Internet pages, in so far as it is not the result of gross negligence on the part of MEGAMAC.
All links on the Internet pages of MEGAMAC to other service providers are only intended to assist users. However, in no event does MEGAMAC assume responsibility for the content of these pages. The presence of links to third parties’ pages should not be considered as a recommendation or an approval of these pages, or of the information and realizations made available on these same pages. The use of these links is the sole responsibility of the user.
No contractual or other relationship between MEGAMAC and the user ensues from the use of these pages. MEGAMAC reserves the right to modify at any time its Internet pages as regards their content and format.
If personal information is requested from the customer on the Internet pages of MEGAMAC, this may only be provided on a voluntary basis. This information is handled confidentially, and solely within the framework of the provisions of data protection legislation
Access and correction
You can request access to any personal information we hold about you (subject to certain exceptions set out in Australian Privacy Principle 12). Access requests should be made to the contact details below. We will need to verify your identity before giving access. Depending on the nature of your request, we may charge you for our reasonable costs of providing access. If we refuse your request we will write to you to explain why and how you can complain about our decision.
Generally, if we are satisfied that your information needs correcting or if you make a request, we will take reasonable steps to correct any personal information about you which we hold and which is inaccurate, incomplete, out of date, irrelevant or misleading. We may need to verify your identity before we can make a correction. If we are not satisfied that your personal information requires correction, we will write to you to explain the reasons for refusing to correct your information and how you can make a complaint about our decision. We will if you ask, take reasonable steps to associate with the record of that personal information a statement that you believe it is incorrect and why.
Complaints
If you have any concerns or complaints about the way we handle your personal information or if you believe we have breached your privacy, please contact our privacy officer on the details below. We will investigate your complaint and do our best to resolve it. We will respond to you within a reasonable period, which will generally be within 30 days of receiving your complaint.
If you are not happy with our response or you have any queries about your privacy rights, you can contact the hotline of the Office of the Australian Information Commissioner (OAIC) on 1300 363 992 or visit the OAIC's website at www.oaic.gov.au. The OAIC has the power to investigate the matter and make a determination.
